Refund & Cancellation Policy

Refund & Cancellation Policy

Our refund and cancellation terms are as follows:

  1. No Replacement or Refund for Damaged Goods
    • In case of food spillage, foreign objects in food, or delivery of the wrong order, you must provide evidence of the issue before any resolution is offered.
    • No replacement, refund, or other resolution will be provided for damages equivalent to the order value.
  2. Incorrect Information
    • If incorrect details (e.g., wrong contact number or delivery address) are provided, or if you are unreachable or unavailable for delivery, you will not be eligible for a refund.
  3. Order Instructions
    • Refunds will not be provided if instructions associated with the order are not followed exactly as intended. While we make every effort to follow your instructions, this is done on a best-effort basis.
  4. Refund Process
    • Refunds will be processed according to the original payment method. If the refund is issued as credits, the corresponding amount will be credited back to your account according to your bank's policies.
    • Refunds will reflect in your account based on your bank’s processing time.

By using greatin8foods.com, you agree to the terms and policies outlined above. If you have any concerns or need further clarification, feel free to contact us at:

Crave Raja Foods Cravings Ke Kings Private Limited
Kolkata, India
Email: founder@greatin8foods.com